JME made our long-distance move smooth and with no complaints at all— we moved from Halifax all the way to Ottawa. Highly recommend!

Anna B.

★★★★★

Frequently asked questions

What areas do you serve?

We offer local and long-distance moving across Ontario, Quebec, Nova Scotia, New Brunswick, PEI, and Newfoundland & Labrador. Whether you’re moving across town or across provinces, we’ve got you covered.

Are you fully insured?

Yes — JME Connect is fully insured. Your belongings, our team, and every step of the move are protected, giving you total peace of mind.

How do I get a quote?

It’s easy. Just request a quote online — it only takes a few quick clicks — and we’ll follow up with clear pricing and next steps.

Do you help with packing?

Yes, we can assist with packing and preparing items for transport. Just let us know what you need, and we’ll tailor the service to you.

Can you move large or heavy items?

Absolutely. We regularly move furniture, appliances, equipment, and oversized items. If it’s important to you, we’ll handle it safely.

What if my move date changes?

We get it — life happens. Just reach out, and we’ll do our best to accommodate your updated schedule.

How far ahead should I book my move or junk removal?

We recommend booking as soon as you know your move date — ideally 4–8 weeks in advance. If you’re moving during a busy season (spring/summer) or need long-distance service, booking early helps ensure you get the date you want and avoid last-minute stress.

How do you handle long-distance moves differently from local moves?

Long-distance moves require careful coordination. We assign a move coordinator, keep you updated on every step, carefully protect your items for the journey, and plan the timing so your things arrive when you expect. Even though your move may cross provinces, we aim to make the process feel just as smooth as a local move.

Do you offer storage — and can I combine storage with moving or junk removal?

Yes. Our storage solutions are flexible for short- or long-term needs. If you’re between homes, renovating, downsizing, or just need a place to keep things for a while, we can store your items securely — and you can combine that with moving, junk removal, or delivery services.

What if something gets damaged during the move?

We handle everything with caution and care. If something unexpected happens, we’ll work with you to make it right — because your trust matters to us.

Do you offer last-mile and custom delivery services?

Absolutely. We manage last-mile and custom deliveries with care and timely precision, whether it's appliances, business goods, or specialty items.

Are there any extra fees I should watch out for?

No surprises here. We provide transparent quotes. We let you know upfront if there will be extra charges — for example for stairs, elevator access, long carry, or certain specialty services — so you can plan accordingly.